Privacy Policy

Introduction

DriverFeedback ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using DriverFeedback, you consent to the data practices described in this policy.

Information We Collect

Personal Information

• Contact Information: Name, email address (when provided)
• Feedback Content: Comments, ratings, and tags about driver behavior
• Vehicle Information: License plate numbers and state information
• Usage Data: IP address, browser type, device information, and usage patterns

Automatically Collected Information

• Log files and analytics data
• Cookies and similar tracking technologies
• Device and browser information

How We Use Your Information

• Provide Services: Display and manage driver feedback
• Improve Platform: Analyze usage patterns to enhance user experience
• Communication: Respond to your inquiries and provide support
• Safety: Monitor and moderate content for inappropriate behavior
• Legal Compliance: Comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Public Content: Feedback you submit is publicly visible on our platform
• Service Providers: Trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Safety: To prevent fraud, abuse, or illegal activities

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure hosting and infrastructure

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing activities
• Portability: Request data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content

You can control cookie settings through your browser preferences.

Third-Party Services

Our platform may integrate with third-party services:

• Analytics: Google Analytics for usage statistics
• Hosting: Secure cloud hosting services
• Email: Email delivery services for communications

These services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your data at any time.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: